It's your choice who services your new car in Braddon
You always have the choice of where your vehicle is serviced, maintained and repaired, at competitive prices, without voiding either the manufacturers warranty or your rights under the Consumer Guarantee.
You do not have to take your car back to the dealership who sold it to you for service or repairs. Provided the work is overseen to the manufacturers specifications by a suitably skilled person and uses tolerable quality parts and fluids, the warranty stands.
With Repco Authorised Service you can tick all the boxes. Every City Car Care Braddon mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means City Car Care Braddon mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco Nationwide Warranty, giving you added protection. City Car Care Braddon will also only ever use fluids and lubricants that meet the specifications of the original car manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end.
Make sure you are aware of the differences between manufacturer, statutory and extended warranties to avoid making the wrong selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be superseded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So when purchasing a new vehicle, be on guard for new car dealers who may try to include “express” or “extended” warranties, often for free. As a general rule these ‘extra' warranties may include quite comprehensive restrictions or provisions, and are not always what they are cracked up to be. Many times these promises provide no real additional benefits not already given by the consumer's basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the car.
Such promises are very unlikely to focus on the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will need to go to get your car serviced or longer waiting times due to fewer available service locations or mechanics.
Check out our frequently asked questions below for more information on New Car Service and warranties.
